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"Stakeholder management Problem solving Resilience and adaptability Strategic thinking Branding "

Career path

About Ying L.

Key Experience

My career journey reflects a “squiggly path” shaped by curiosity,...

My career journey reflects a “squiggly path” shaped by curiosity, discipline, and strategic thinking. I began as an auditor in a professional services firm, where I developed a strong foundation in data accuracy, structured thinking, and quality assurance. This taught me how to translate complex numbers into meaningful insights. I later transitioned into a Senior Cloud IT Analyst role, where I broadened my perspective—moving beyond technology into the commercial and financial dynamics of cloud operations. With a FinOps mindset, I focused on driving cost transparency, optimisation, and control across cloud environments. Alongside my professional roles, I have actively nurtured my passion for communication and branding. For over four years, I have volunteered as Head of Communications and Events for a professional women’s NGO, leading content strategy and engagement initiatives that amplify impact and community connection.
Current Position

I am currently an IT Commercial Manager within Group Operations,...

I am currently an IT Commercial Manager within Group Operations, where I bridge finance, technology, and business strategy. My role centres on supporting the creation of cost models, aligning and acting on commercial insights, and enabling data-driven decision-making. Through tools such as Power BI, I transform complex datasets into clear, self-service reporting that empowers senior stakeholders to act with confidence. I take a proactive approach—anticipating trends, identifying risks, and ensuring that financial insights are both accurate and meaningful.
Main Motivation

What motivates me most is the variety and pace of change. My role...

What motivates me most is the variety and pace of change. My role requires adaptability, critical thinking, and the ability to respond to evolving business needs. Rather than routine tasks, I thrive in environments where I can step in at key moments to shape decisions and create impact. This dynamic nature has strengthened my independence, resilience, and ability to communicate complex ideas clearly to senior leadership.
Top Advice

Stakeholder management Problem solving Resilience and...

Stakeholder management Problem solving Resilience and adaptability Strategic thinking Branding
Greatest Achievement

One of my proudest achievements has been leading collaborative,...

One of my proudest achievements has been leading collaborative, end-to-end initiatives—such as delivering a fully functional Home SharePoint site. This project brought together cross teams to create a centralised, user-friendly digital experience that improved communication, accessibility, and operational efficiency.